FAQ

Is WinnebagoParts.com part of Winnebago Industries?

No. It is part of Mobility R.V., Inc. which is an independently-owned and operated business in Hanlontown, Iowa.

Where is Hanlontown, Iowa?

It is in North Central Iowa approximately halfway between Des Moines, Iowa and Minneapolis, Minnesota on Interstate 35. Our location is just a few miles from the Winnebago factory in Forest City, Iowa.

Get Directions

Why should I buy my parts from you?

In a single word, experience. No one in the RV business knows your Winnebago-built product like we do. The owner of our company is a former Winnebago employee who held positions in engineering and service, and his partner was also employed at Winnebago in the Parts Sales Department before starting Mobility R.V., Inc. in 1989.

The team at our company has 125+ years of combined Winnebago parts and service experience and we are dedicated to customer satisfaction. Our parts administrators are factory-trained and our computer system is linked directly to the Winnebago factory. Our close proximity to the Winnebago Industries factory and our close personal relationships with the people there are of major benefit to our customers. No other Winnebago parts dealer is “closer” to the factory than we are!

May I make a parts inquiry via email from your website?

Yes! Email is welcome and is answered daily during business hours. However, we would prefer that you call us for the most personalized parts service available anywhere!

800-933-7742

Send Us an Email

Why do you need to know my name and vehicle ID when I email you?

We need your vehicle information so that we may quote you the right part the first time. No, they’re not all the same! We need your name so that we may track your quote in our computer system. This makes it easier to convert your quote into an order when you’re ready.

Motorhome ID Help

Will I get one of those automated answering systems when I call Mobility R.V.? You know, the kind where you press 1 for this and press 2 for that, which eventually leads me to voicemail?

You DEFINITELY will NOT!! During business hours, you will only talk to real people at our store.

Do you sell new and used motor homes?

No. Winnebago parts and getting you the parts you need is our only business — period.

Can I get parts for my Renault powered LeSharo from you?

YES! We are the exclusive importer of parts for these vehicles for Winnebago. Most parts are in stock and ready to ship — most can be shipped the same day if you place your order by 2 pm Central. Specify air freight by UPS or FedEx for faster delivery.

I need to contact Winnebago Industries in regard to a warranty question on my motorhome. How can I contact them?

The Winnebago Owner Relations Department may be called at 800-537-1885 or 641-585-3535 during their business hours Monday through Friday.

I am restoring a vintage 1969 Winnebago motorhome and need restoration parts. Can I get the factory original parts from Mobility R.V.?

Obtaining parts for any pre-1975 model is indeed a challenge as parts documentation is no longer available. Call us with a description of what you need and we will see if that item or a newer replacement style part is available.

Do you carry parts for the Dodge chassis used on older Winnies?

No. Check the Chassis Parts page of our website for additional information on this.

Chassis Info

What types of payment to you accept?

We prefer MasterCard, Visa, Discover, or American Express.

Visa, MasterCard, Discover, American Express

What shipping methods do you use?

FedEx, UPS, and USPS are our major carriers and offer several levels of service, including next day delivery.

We use common carrier truck freight for shipping extra large or heavy items.

I am concerned about sharing my personal information with you. I do not want my name on any more lists as I get too much spam and junk mail already. Do you sell or share my personal information?

HARD NO!!! We use your information in regards to you and your order only.

WE WILL NEVER SELL OR SHARE YOUR PERSONAL INFORMATION WITH A SPAMMER, PHONE SOLICITOR, OR JUNK MAILER… PERIOD.

Our Privacy Policy

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