OUR “PARTS ARE OUR ONLY BUSINESS” POLICY
Our Goal & Commitment to Our Customers
As a team, we strive to provide you, our valued customer, with prompt, knowledgeable, and courteous assistance in obtaining replacement parts at fair prices for your Winnebago, and/or Itasca (including all subsidiary lines) built recreational vehicles.
We value each and every customer, and we strive to provide the best service we can on each and every order. You will
ALWAYS speak to a human being when you call us during business hours.
Store Hours
8:00 am to 5:00 pm Monday through Friday CST.
Closed major holidays.
Customer Responsibility
Provide accurate and complete motorhome identification. This includes:
- model year,
- model number,
- motorhome serial number,
- and an accurate and complete shipping address and phone number for destination of parts shipment.
Motorhome ID Help
Contacting Us
- Phone: 1-800-933-7742
- Outside USA: +1-641-896-2222
- Fax: 641-896-2223
- Email: info@winnebagoparts.com
Payment Methods
Visa, MasterCard, Discover, and American Express only.
Prices
Pricing is subject to change without notice or obligation.
Shipments
Originate from our own warehouse and/or vendor drop ships. Carriers are United Parcel Service, Federal Express, and various motor freight carriers. Customers may also pick up their orders at our Hanlontown, Iowa location and save shipping costs.
Placing Orders
YOU DO NOT HAVE TO GIVE US PART NUMBERS WHEN ORDERING (except catalog items). You (or your service technician)
do need to
identify your vehicle and be able to describe the parts needed, such as, location on the vehicle, function, size, configuration, etc.
Order Status
Can be checked anytime by
contacting our Parts Department.
What to do When Your Order Arrives
Examine the container for damage before accepting it from the carrier, and note any items of concern on the bill of lading or with the delivery person. Then be sure to inspect your order promptly, and
contact our Parts Department if you have any concerns.
Returns/Exchanges
Must be made within 30 days and may be subject to a restocking fee. Prior authorization is required prior to shipping your return —
contact our Parts Department before your return your item(s).
Warranties/Guarantees
Are extended by part manufacturer and administered by us. Coverage is generally limited to repair or replacement of the item which is proven to be defective in parts or workmanship. Not covered are failures resulting from misuse, negligence, alteration, accident, fire, or environmental decay. We are not liable for consequential damages.
www.WinnebagoParts.com is a subsidiary of Mobility R.V., Inc., 818 Highway 9, Hanlontown, Iowa 50444. We are an independently owned and operated Iowa small business and are NOT owned by Winnebago Industries.
Winnebago and Itasca, along with ALL of their product names, are all trademarks of Winnebago Industries, Inc. in Forest City, Iowa.
All content and images on this web site are copyrighted by Mobility R.V. or their respective owners. Reproduction is prohibited.